Apple TV uses Wi-Fi connection to play films, music, and other content. Read on if you experience issues connecting your Apple TV to Wi-Fi network. Try each of the below solutions to fix the problem:
- Make sure all devices are properly connected and in range
The obvious thing to do is check if all devices are connected and switched on. Check if your Wi-Fi router is connected to your modem and if both devices are on. In case you’re using a router/modem combo, ensure that the gadget is on. It is important to place the Apple TV device in range of your Wi-Fi router. Apple TV won’t get a signal if the devices are far apart. However, make sure not to place your Apple TV and router too close or underneath each other to prevent signal interference.
- Check Wi-Fi connection settings on Apple TV
To configure the Wi-Fi connection on Apple TV 4K or 4th generation Apple TV devices, access Settings -> Network.
To configure the Wi-Fi connection on 2nd and 3rd generation Apple TV devices, access Settings -> General -> Network. Select the name of a compatible Wi-Fi network and authenticate with a Wi-Fi password, if asked. Note: Apple TV can’t connect to networks requiring a secondary login like signing into a webpage. These are free and paid captive Wi-Fi networks in public places like schools, hotels, and stores.
- Reboot your Apple TV, Wi-Fi router, and modem
To reboot Apple TV 4K or 4th generation Apple TV, navigate to Settings -> System -> select Restart.
To reboot a 2nd or 3rd generation Apple TV device, navigate to Settings -> General -> select Restart.
Unplug the Wi-Fi router, cable, or DSL modem, then plug them back in.
- Switch to Ethernet cable and check for software updates
If you still can’t connect to Wi-Fi, try using an Ethernet cable to connect Apple TV directly to your router, cable, or DSL modem. After that, connect to your Wi-Fi network and check for available software updates.
To check for software updates on Apple TV 4K or 4th generation Apple TV devices, navigate to Settings -> System -> Software Updates.
To check for software updates on 2nd and 3rd generation Apple TV devices, navigate to Settings -> General -> Update Software. Install the available software updates, unplug your Ethernet cable, and try connecting to your Wi-Fi network once more.
What if Connecting Apple TV to Wi-Fi Still Fails?
- Ensure there are no Potential sources of Wi-Fi interference in the area.
- If you can’t browse the web when you’re connected to Wi-Fi, check the Wi-Fi connection on other devices. If you still can’t go online using other devices, check if there is a service outage. Address the Internet provider for help.
- Relocate to another place and try joining a Wi-Fi network there. If everything works well and Apple TV connects, fix your original Wi-Fi network. Address Apple Support, if Apple TV connects to none of the provided Wi-Fi networks.
- Check if your Wi-Fi router has the up-to-date firmware version. Find out how to check the firmware version of AirPort Base Station. Also, check if the Wi-Fi router works with your Apple TV.