Discover what to do in case iTunes for Windows 7 or up does not work. What if it simply does not react to anything or quit without any good reason?
In case you are having some problems with iTunes running on Windows (failure to respond, unexpected quits, or else), use the following tips to solve the problem.
- In case the problems appear at the setup stage, or the app simply won’t launch (seeing an “error 2” notification might mean it), do one of the offered or try all steps:
- Log in to your personal computer as an administrator.
- Make sure you have the most recent version of Microsoft Windows on your PC.
- Get the latest version of the iTunes app as well.
- Delete the leftovers from the previously installed iTunes versions (if any).
- Deactivate conflicting
- Reboot Windows.
- In case the problem takes place while an iOS device is connected to the computer, check whether you have the latest versions of both iTunes and iOS.
So, the main point is to have the most recent versions for every operating system and software you are using.
Launch the app in Safe Mode
Once the PC owner launches iTunes with the help of Safe Mode, he isolates the app from any intervention, which is the result of plug-ins/scripts not produced by Apple. In order to launch iTunes in Safe Mode, keep holding both Shift and Control keys on the keyboard during the launching process.
- A user will then notice a notification telling that iTunes is running in Safe Mode.
What does it mean? All you have to do then is to delete the third-party plug-ins.
- Disconnect your computer from the Internet
- Any mistakes in communication with the iTunes Store as well as the rest of the Apple services can in some cases lead to the problems associated with the work of corresponding application. Try disabling the connection to those services to see if it helps.
- Disconnect the PC from the Internet. Switch off Wi-Fi or unplug your Ethernet cord.
- Launch iTunes.
- Update the drivers if the app starts without any obstacles in case you face a problem even after that, the official Apple Support is responsible for solving the issue.
Come up with another user account
Attend the Microsoft website to find out how you can develop a new user account for Windows 10, 8, or 7.
What if a particular problem is relevant just for one user account?
Generate a new iTunes library and check whether the problem is gone. Use a new iTunes library to solve the problem. Revive the outdated clone of the library. Does the problem take place again? Then, only Apple Support can help.
Here is what you can do on your own:
Scan for problems with content files. Music items can make iTunes quit all of a sudden from time to time or simply stop responding. It happens because the app starts analyzing gapless playback data. Do you wonder which file exactly is leading to this problem>
- Shut down iTunes.
- Launch the app’s folder:
- Transfer the app’s library to the desktop.
- Launch iTunes. You will discover that the library is empty.
- Push Control plus B keys to launch the app’s menu bar. Select Choose Files and then Add Folder to Library.
- Open the folder with the audio tracks:
C:\users\username\My Music\iTunes\iTunes Media
- Select a composer, specific music collection, or audio track to add to the library. Place it into the iTunes window.
- iTunes should add the file to library. After that, it should run the gapless playback check.
- Go on adding new audio files to the library in case of success.
- If you notice the problem with at least one of the files, this procedure will barely help. Just restart the process by excluding the file, which is causing trouble.
- Scan the system for the possibly unnecessary software. Some apps may cause the issue with iTunes and other official Apple applications. Check whether a security software is up-to-date and check the entire system.
- Change the size of the security app’s settings. Find out more about how to handle security software problems.
- Ensure iTunes is set up in a right manner. A wrong set up process may lead to many other troubles.
- Finish with updating the drivers on your personal computer.