If your iPhone is unresponsive and all you can see is the Connect to iTunes screen, the problem can be relatively easily solved by putting the device into recovery mode. It has to be borne in mind, however, that this troubleshooting step removes all data from the iPhone. Therefore, use it only when other options proved to be unsuccessful. The data loss shouldn’t be a problem if you regularly use an iCloud backup.
What Is Recovery Mode?
Recovery mode is needed to revive a device when a current version of installed iOS is either damaged or undergoes a standard upgrade. The use of the mode is essential for situations in which your iPhone is completely unresponsive. If your feeling of sentimental affection is not strong enough to justify the continued possession of a shiny brick, recovery mode can return your device to its previous glory.
Why Do You Need Recovery Mode?
After discovering what recovery mode is, it is time to establish when to use it.
There are several common issues that can be solved with recovery mode:
- iPhone gets stuck in the continuous restart limbo. This happens when a jailbreak goes awry.
- It can also help if a firmware update goes wrong. Upgrading can throw your iPhone in a restart loop if you install a beta version of the iOS. It has to do with the fact that new versions of the iOS are usually extremely buggy.
- Another common use of recovery mode is for removing the Connect to iTunes
- iPhone is not recognized by iTunes.
Follow these steps to put your device into recovery mode:
- Turn off the iPhone by holding down and quickly releasing the Volume Up Repeat the same with the Volume Down button. After that, hold down the Side button till the Apple logo appears.
- Start iTunes on your Mac (make sure you have updated it to the latest version).
- iTunes will provide you with two options: Restore and Update. Select Update.
- By choosing Update, you allow iTunes to automatically reinstall iOS on your iPhone, which will preserve your data. Note that if updating is not finished in 15 minutes, it might be necessary to repeat the previous step and select Restore.
- Set up your iPhone.
Exit Recovery Mode
If for some reason you need to get out of recovery mode, follow the steps below:
- Unplug the iPhone from your Mac.
- Hold down the Side button until the iPhone logo disappears, then release it.
- Hold down the button again until you see the logo.
- Once the logo appears, release the button.
Few Things to Keep in Mind
- If, after connecting the iPhone to your Mac, iTunes doesn’t start automatically, launch it manually. Note that the dialog window with Restore and Update options will not appear in such case. Instead, you will have to find your device in the left menu and choose the necessary option.
- iTunes may not detect the iPhone that is running low on juice. Make sure that your device is sufficiently charged prior to entering recovery mode. The requirement is dictated by the fact that the reinstallation of iOS can take up to 15 minutes. Therefore, either use your charger or connect the iPhone to your Mac and wait 10 minutes.
- iTunes may not see your device if there is an issue with an USB-to-Lightning cable. Try checking whether the Apple Mobile Device USB driver is in place via the Device Manager. Also, it might be useful to ensure that plug attachments are not broken by visually assessing their integrity.