The latest macOS High Sierra upgrade has brought not only a variety of fixes and useful features but also lots of bugs and issues. Users constantly complain about weird functioning and absence of any reaction from the Apple developers. One of such problems is an issue with importing movies from camcorders. Don’t wait for ages until the next upgrade – benefit from our instructions.
Check if your specific camera is supported
Import images from your SD card, using Image Capture and see if there will be any changes; connect your device to a computer and then switch it on. Find the needed camcorder in the provided Devices list. Using the buttons of the Image Capture panel find the thumbnails as icons or as a list to change their size. Go to Import to pop-up, select the place, where images will be saved and what apps will open them. Choose the Delete after Import option to delete these items from your device after uploading them to Mac. There is also an option to pick certain files on the device. After that, just press Delete on Mac’s keyboard.
Get assistance with iMovie
If something went wrong and your iMovie doesn’t work as it must, firstly create backup copies not to lose important media. Back-up of the iMovie app is also desirable. Afterward, ensure, that the app is of the latest version. While working on the project, don’t update or upgrade iMovie, but after performing the backups, restart your computer iMovie resets, related system resources.
Test out iMovie Documentation
To find out if your iMovie app is working properly, we recommend you to skim the documentation and make clear, that you have fully understood the behavior of your possible activities in iMovie. If you follow this step mindfully, you will save a fair amount of time by eradication of the perceived issues. iMovie help is the best way to get along with the program.
Check compatibility of iMovie with your camera
Once you’ve clarified, that your camcorder is supported, you can try fixing an issue by signing into another account. For that, go to your Apple menu, proceed to System Preferences, then select Users&Groups. Click on the icon with lock and type in administrator credentials. The, add the user with (+) button and enter the required information for the provided fields.
Create empty library
Creating an empty library while opening the iMovie app can help tackle the issue with importing movies. Such step will demonstrate if iMovie is working as demanded with your newly created library. After that, just open and then close each of your libraries one by one until you can reproduce your issue and find the affected library. After having quitted iMovie, choose option-click the icon of iMovie application in the Mac’s Dock and then select New to create your new iMovie library.
Test iMovie with some”Known-Good” File
“Known-good” is considered to work all the time impeccably. It must be some media file you already used on a previous project, and you surely know it works flawlessly. Applying such known-good file, for example, MPEG-4 or h.264 media assists in isolating the problem down to the file you’re trying to work with. Should such a media file work properly in the iMovie app but other files you’ve uploaded into iMovie do not, the culprit might be in the media item as such. The good idea is to download the media files once more from their original source. Otherwise, it also may be the media file that is incompatible with iMovie. Feel free to check the detailed information about supported camcorders on the Apple website.
There are plenty of possible variants how to fix the problem with importing videos on your own and without Apple Support, but don’t hesitate to contact them if you can’t tackle this challenge.