Users of iPhone 5s and later have reported a situation when their device won’t turn on no matter what they did. The issue can be caused by multiple reasons, so let’s take a look at the possible solutions depending on what is causing the malfunction.
Have You Checked the iPhone’s Battery?
Obviously, low battery prevents iPhones from turning on. To eliminate the low battery factor, charge your iOS device for up to one hour. After you plugged in the iPhone, wait for a few minutes to see the charging screen. If the charging screen doesn’t show up within an hour, or there is a message saying “Connect to Power,” check the power adapter, USB cord or the jack. Try using a different USB cord or power adapter and see if it helps.
Have You Checked the iPhone’s Software?
One of the possible reasons preventing your iPhone from turning on and/or working properly is crashed software. To verify if the issue is software-related, you need to “hard reset” your iPhone.
- On iPhone 6S and earlier: press and hold down the Home button and the Power (Sleep / Wake) button Wait for approximately 20 seconds or until the Apple logo shows up on the phone’s screen.
- On iPhone 7 and later: press and hold down the Power button and the Volume Down button.
Many iPhone users mistakenly believe that their device is switched off when it won’t turn on. If the issue is caused by a software malfunction or crash, the phone may be unresponsive or display the black screen, but it is still on. One of the most effective ways of fixing a software crash is restoring the iPhone with the help of a previously made backup. In severe cases, entering the DFU Mode can help dealing with a software crash.
Have You Checked the iPhone’s Hardware?
To verify if the problem is hardware-related, connect your iPhone to a computer with the iTunes app launched. If the device is recognized by iTunes, but the screen stays black, you might need to fix or replace the display.
- Check your iPhone for any physical damage, especially around the lighting connector located at the bottom of the device.
- Check your iPhone for a liquid damage. The devices manufactured after 2006 have special Liquid Contact Indicators (LCI). The indicators provide information on whether a particular device has been in contact with water or water-containing liquids. Please mind, the one-year Apple warranty doesn’t cover the liquid damage, unless you have AppleCare+.
If you haven’t registered any software or hardware-related issues, but your iPhone still shows no signs of life, address the certified Apple Service provider. If your device is under the Apple warranty and has no physical or liquid damage, the repair will cost you nothing.