iTunes Could Not Connect to iPhone: Possible Reasons and Solutions

One day, an iPhone user may face a couple of problems with iTunes. One of them is when the device refuses to connect to iPhone as it “timed out” as told in the message. Many iPhone owners complain about that problem after upgrading to iOS 7.0.2. Another issue is the inability to view the list of songs and listen to them. What could be the possible solutions to make your work with iTunes comfortable and pleasant again?

iTunes Could Not Connect to iPhone

Simplest Way Out

If you do not want to dig deeper into the details, just switch off the target mobile device. Then, disconnect the USB or lightning cable. Turn the device on again and reconnect it to the computer.

Scenario 2: Invalid Response

There are situations when an iPhone owner cannot connect to the target device due to the invalid response from it. This bug is a common one in case issues with communicating via USB are present. You may face several types of errors. Those are errors number 13, 14, 35, and 50/-50. These mistakes are commonly solved with one or more of the tips described beneath.

  • Perform USB isolation troubleshooting. It means a user should try another USB port directly on Mac. This step is similar to the one iTunes Could Not Connect to iPhonedescribed earlier in this text, so you should move on to discover more professional tips.
  • Place a USB 2.0 hub among the target phone and your Mac.
  • Pick and try another USB 30-pin dock –connector cable.
  • Remove third-party security app conflicts.
  • Let’s say; you try to connect iPhone to Windows computer. Some third-party tools can change the default packet size by adding a single or several TcpWindowSize entries into the registry. The default packet size installed in a wrong way may lead to bugs. You can contact the manufacturer for help.
  • Connect the computer directly to the Internet source. Try to avoid the routers, hubs, and switches. Reboot the computer along with the modem.
  • Restart iPhone as well. Make sure the mobile device was not locked while connecting. You may easily unlock it using a personal password or Touch ID.
  • A reset on iPhone may work. Push and hold the sleep + Home buttons simultaneously. You should wait for the Apple logo o show up.
  • Try to restore from another computer and network.
  • Reset the network settings. Just go to Settings and pick General. There, you will find the Reset Network Settings option.
  • What about resetting the lockdown folder? See the detailed instructions in the next section.

In most cases, people use iTunes to backup and restore iPhone and iPad. In case the app cannot connect to the target mobile device no matter what you do, nothing else is left except for switching to another application. Believe it or not, but iTunes has many pretty analogues.

Reset the Lockdown Folder

Deleting and resetting the lockdown folder is another good idea that might work. Mind that Mac owners should erase the items in the folder, but let the folder itself stay.

  1. Launch Finder.
  2. Pick Go and GO to Folder.
  3. Enter /var/db/ lockdown and push the Return key.
  4. Choose View as Icons to observe the items.
  5. Choose all of them and remove. Do not erase the lockdown folder itself.

Hopefully, at least one of the multiple options will help an iTunes user to stay with the app and listen to favorite music again.

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